Data Retention Policy
Effective Date: 09/02/2025
Last Updated: 10/03/2025
At Nexfore Consulting, we are committed to protecting the privacy and confidentiality of your personal data. This Data Retention Policy outlines how long we retain your data, the purposes for which it is retained, and the process by which we securely delete or anonymize it once it is no longer needed.
1. Purpose of Data Retention
We retain your personal data to provide the services you request, fulfill legal obligations, and improve our offerings. The specific retention periods depend on the type of data and the purpose for which it was collected. We ensure that personal data is only retained as long as necessary for legitimate business purposes, legal compliance, or to resolve any disputes.
2. Retention Periods
The following outlines the general retention periods for the types of data we collect:
2.1 Personal Information (e.g., Name, Email, Contact Details)
- Retention Period: Personal data will be retained for the duration of your active engagement with our services, such as project work or consultation. After the relationship ends, we may retain your personal data for a period of 1 year for purposes of legal compliance and customer support.
2.2 Billing and Payment Information
- Retention Period: Billing and payment details, including transaction records, are retained for a minimum of 7 years to comply with tax and accounting regulations, after which they may be anonymized or deleted.
2.3 Service Records (e.g., Contracts, Consultation Details)
- Retention Period: Service records, including any agreements or consultations, are kept for a period of 7 years following the completion of services, for legal and regulatory compliance purposes.
2.4 Communication Records (e.g., Emails, Support Requests)
- Retention Period: Communication records are retained for 1 year after the last interaction or until the resolution of any customer support issues.
2.5 Cookies and Tracking Data
- Retention Period: Cookies and tracking data are retained for as long as the cookie’s lifecycle allows, typically up to 12 months, after which the data will be automatically deleted or anonymized.
3. Data Deletion Procedures
Once personal data has reached the end of its retention period or is no longer necessary for the purposes for which it was collected, we will take steps to securely delete or anonymize the data. This may include:
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Secure Deletion: Personal data will be deleted from our systems in a manner that ensures it cannot be recovered or reconstructed. This may involve permanent deletion from databases, systems, or physical storage.
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Anonymization: In cases where retention is required for analytical purposes or legal compliance, personal data may be anonymized to remove personally identifiable information while retaining useful data for business operations or analysis.
We take appropriate technical and organizational measures to ensure that the deletion process is secure and that the data cannot be accessed or used improperly after deletion.
4. Exceptions to Data Retention and Deletion
In certain circumstances, we may be required to retain your personal data longer than the standard retention periods outlined above. These exceptions include:
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Legal Obligations: We may need to retain certain data to comply with legal obligations, such as tax, accounting, or regulatory requirements.
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Contractual Requirements: If you are bound by a contract that requires the retention of certain data for a specified period, we will retain the data in accordance with the terms of that contract.
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Disputes and Claims: If we are involved in any ongoing legal disputes, claims, or investigations, we may retain relevant data until the matter is resolved.
5. Your Rights in Relation to Data Retention
Under applicable data protection laws, you have the right to request the deletion of your personal data, subject to the following:
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Right to Deletion (Right to be Forgotten): You may request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent where consent was the basis for processing. However, certain legal and regulatory obligations may require us to retain data beyond your request for deletion.
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Right to Restrict Processing: You can request the restriction of processing of your personal data under specific circumstances, including if you believe the data is inaccurate or no longer necessary.
To exercise these rights, please contact us at support@nexforeconsulting.com. We will review your request and, if applicable, take appropriate action in accordance with data protection regulations.
6. Changes to This Policy
Nexfore Consulting reserves the right to update this Data Retention Policy from time to time. Any changes will be reflected on this page, with the “Last Updated” date indicating the most recent revision. We encourage users to review this policy periodically.
By using our services, you acknowledge and agree to the terms of this Data Retention Policy. If you have any questions regarding our data retention practices, please do not hesitate to contact us.