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Refund & Cancellation Policy

Refund and Cancellation Policy

Effective Date: 09/02/2025
Last Updated: 10/03/2025

At Nexfore Consulting (“Company,” “we,” “us,” or “our”), we are committed to providing high-quality consulting, compliance, and management services. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are processed for services purchased through www.nexforeconsulting.com (https://www.nexforeconsulting.com/) (“Website”).

By using our Website or availing of our services, you agree to the terms of this policy.

1. Cancellation Policy

1.1 Service Cancellation by Clients
Clients may request cancellation of services within a specific timeframe, depending on the nature of the service.
Cancellation requests must be made in writing via email at support@nexforeconsulting.com with complete details of the service purchased.
Some services may be non-cancellable due to their nature (e.g., regulatory filings, ongoing compliance audits, third-party engagements).

📌 Cancellation Deadlines:

  • One-time consulting services: Can be canceled up to 24 hours before the scheduled consultation for a full refund.
  • Subscription-based services: Can be canceled anytime, but refunds will be subject to Section 2.
  • Compliance and liaisoning services: Once documentation or filings are initiated, cancellation is not permitted.
  • Custom project-based services: Cancellation is allowed before work begins, subject to administrative charges (see Section 3).

1.2 Cancellation by Nexfore Consulting
We reserve the right to cancel a service order under the following circumstances:

  • Non-compliance with our terms of service.
  • Incomplete or incorrect client information affecting service execution.
  • Force majeure events (natural disasters, legal restrictions, or other unavoidable circumstances).

In such cases, we will notify the client and offer either:

  • A full refund, or
  • Rescheduling of the service where applicable.

2. Refund Policy

2.1 Refund Eligibility
Refunds will be processed based on the service type and the stage of completion. General refund guidelines include:

  • Fully refundable services:
    • Services canceled within the allowed timeframe (see Section 1.1).
    • Overpayments or duplicate payments made by mistake.
  • Partially refundable services:
    • If work has already started but is not completed, a partial refund may be issued after deducting administrative and service charges.
  • Non-refundable services:
    • Services that have been fully rendered or completed.
    • Custom advisory, documentation, and compliance services once work has begun.
    • Fees paid to government authorities, regulatory bodies, or third-party vendors on the client’s behalf.

2.2 Refund Processing Time
Refunds will be processed within 7-14 business days after approval.
Refunds will be issued via the original payment method or other preferred options (e.g., bank transfer).
Clients will receive a confirmation email once the refund is initiated.

3. Administrative & Processing Charges

Certain services may attract administrative or processing charges in case of cancellations or refunds.

  • Processing Fee: Up to 10% of the service fee may be deducted for administrative expenses.
  • Government Fees: Non-refundable if already paid for compliance services.
  • Third-party Costs: Charges incurred from third-party service providers (e.g., certification agencies, auditors) will be deducted before issuing refunds.

4. How to Request a Cancellation or Refund

Clients can initiate a refund or cancellation request by following these steps: 1️⃣ Email Request: Send an email to support@nexforeconsulting.com with:

  • Order ID / Invoice number
  • Reason for cancellation or refund
  • Payment details 2️⃣ Verification Process: Our team will review the request and may ask for additional documents if required. 3️⃣ Approval & Processing: Once approved, the refund will be processed within 7-14 business days.

5. Exceptions & Dispute Resolution

If you believe a refund or cancellation request was unfairly denied, you may escalate the matter to support@nexforeconsulting.com with supporting evidence.
Disputes will be resolved through negotiation. If unresolved, the matter will be governed by Indian laws and legal jurisdiction in Mumbai, India.

6. Changes to This Policy

Nexfore Consulting reserves the right to update this Refund and Cancellation Policy at any time. Changes will be communicated via our Website or email.

7. Contact Information

For any queries regarding cancellations or refunds, please reach out to:

By using our services, you acknowledge and agree to this Refund and Cancellation Policy.